Responsible
Gaming at 88 baji

1 Our Commitment to Responsible Gaming

At 88 baji, responsible gaming is not an afterthought — it is a core pillar of how we operate our platform for the Bangladesh market. We believe that gambling should always be an enjoyable form of entertainment, and never a source of financial hardship, psychological stress, or harm to you or your family. Our commitment is to provide every player with the information, tools, and human support they need to maintain a healthy relationship with gambling.

88 baji has designed its platform with multiple safeguard layers. Technical controls are embedded directly into the player account system, allowing you to set limits, request breaks, or close your account entirely — all without needing to speak to a support agent first. At the same time, our 24/7 customer support team is trained to handle responsible gaming enquiries with empathy, confidentiality, and speed, and is available to you at all times via [email protected].

We also take our obligations seriously when it comes to preventing underage gambling. The 88 baji platform is intended exclusively for adults aged 18 and above. We apply identity verification procedures to confirm the age and identity of all players, and we act immediately on any report of suspected underage access. Playing on 88 baji is a privilege extended only to adults who can make informed decisions about risk and money.

2 Age Restriction & Underage Gambling Prevention

88 baji is strictly for players aged 18 and above. This requirement applies to all players regardless of location, payment method, or game type. Gambling at an age below 18 is harmful to psychological development and is a violation of our terms. We take every reasonable measure to prevent minors from accessing the platform.

How We Verify Age

During the registration and KYC (Know Your Customer) process, 88 baji requires all players to submit government-issued identity documentation — such as a National Identity Card (NID), passport, or other official document — that confirms their full name and date of birth. Accounts that cannot be verified as belonging to an adult aged 18 or older will be suspended and any balance held pending investigation. Funds deposited by players who are found to be underage may be returned to the originating payment method (such as bKash or Nagad) less any applicable processing fees, in accordance with our terms.

Protecting Minors in Your Household

If you share a device, smartphone, or computer with younger family members, we strongly encourage you to take the following precautions to prevent accidental or deliberate access to the 88 baji platform by minors:

• Use a strong, unique password for your 88 baji account and never share it with anyone in your household.
• Enable biometric login (fingerprint or face recognition) on your mobile device if available, so that your account cannot be opened by anyone else.
• Always log out of your 88 baji account when you have finished your session, especially on shared devices.
• Consider using parental control software on shared devices to restrict access to gambling websites.
• Keep financial accounts (bKash, Nagad, Rocket, bank cards) secured separately from devices used by minors.

3 Deposit Limits

One of the most effective responsible gaming tools available at 88 baji is the ability to set a deposit limit on your account. A deposit limit caps the total amount you can add to your 88 baji account over a defined time period, giving you a clear financial boundary before you begin playing. Setting a deposit limit before you start a session is one of the simplest and most powerful ways to ensure that your gambling spending stays within your means.

Deposit limits at 88 baji can be configured at the daily, weekly, or monthly level. You may set limits in BDT (Bangladeshi Taka) to reflect your income, budget, and entertainment spending priorities. Once a deposit limit is active, the platform will automatically block any deposit attempt that would cause your total deposits within the limit period to exceed the cap you have set.

Deposit Limit Reference Table

Decreasing a deposit limit takes effect immediately. If you decide you want a tighter cap, the lower limit will be enforced from the moment you confirm the change. Increasing a deposit limit, however, requires a 7-day waiting period before it takes effect — this cooling period is intentional, and is designed to prevent impulsive decisions made during a losing streak or a high-emotion betting session from immediately undermining the protection you originally put in place.

To set or modify your deposit limit, log in to your 88 baji account, navigate to the Account Settings section, and select Responsible Gaming Tools. If you require assistance, contact [email protected] at any time.

4 Time-Out & Cooling-Off Periods

A time-out is a short-term voluntary break from gambling on the 88 baji platform. It is an ideal tool for players who feel they need a brief pause — perhaps after an unexpected run of losses, a stressful period in their personal life, or simply when they sense that their enjoyment of gaming has temporarily dipped. A time-out is not a permanent measure; it is a breathing space that gives you distance and perspective.

During an active time-out period, your 88 baji account will be locked against all wagering and deposit activity. You will not be able to place bets on cricket, BPL matches, T20 tournaments, or any other sport. You will not be able to play slots, fishing games, crash games, or live casino tables. However, your account itself remains open: your balance is safe, you can still view your transaction history, and you can contact customer support. Withdrawals of any remaining balance are permitted during a time-out period.

Available Time-Out Durations

• 24 Hours: A one-day break, suitable for situations where you feel a single session has been too long or too costly.
• 48 Hours: A two-day break over a weekend or following a particularly intense betting event such as an IPL match or T20 World Cup game.
• 7 Days: A one-week break, recommended when you notice a recurring pattern of gambling beyond your intended limits.
• 30 Days: A month-long cooling-off period for players who want a more substantial reset before returning to the platform.

Time-out periods cannot be cancelled early once activated — this is a deliberate design choice. The effectiveness of a cooling-off period depends on it being honoured fully. You can activate a time-out at any time from the Responsible Gaming section of your account settings, or by contacting the support team directly at [email protected]. The time-out will take effect within a maximum of 24 hours of your request and will not be reversed before the selected period has elapsed.

5 Self-Exclusion

Self-exclusion is a longer-term, more decisive step available to 88 baji players who recognise that gambling has become a problem or is at risk of becoming one. Unlike a time-out — which is a short voluntary break — self-exclusion is a formal commitment to stop gambling on the 88 baji platform for an extended period. It is the most powerful responsible gaming tool available to you, and 88 baji takes every self-exclusion request with the utmost seriousness.

Self-Exclusion Periods

• 6 Months: The minimum self-exclusion period, suitable for players who need a sustained break while maintaining the option to return in the medium term.
• 1 Year: A twelve-month exclusion period, appropriate for players experiencing significant gambling-related difficulties.
• 2 Years: A two-year period that allows meaningful time for recovery and for rebuilding financial and personal stability.
• 5 Years: A long-term exclusion for players with serious gambling problems who need a substantial barrier between themselves and the platform.
• Permanent: Permanent self-exclusion closes your 88 baji account indefinitely. This decision is irreversible. Your account cannot be reopened under any circumstances. Permanent self-exclusion is recommended for players who have identified gambling as a chronic problem in their lives.

How to Request Self-Exclusion

1. Log in to your 88 baji account and navigate to Account Settings, then select Responsible Gaming Tools.
2. Choose the Self-Exclusion option and select your preferred exclusion period from the available options.
3. Confirm your selection. You will be asked to verify your identity before the exclusion is applied.
4. Alternatively, email [email protected] with the subject line "Self-Exclusion Request", stating your account username, registered email, and your chosen exclusion period.
5. Your account will be locked within 24 hours of your confirmed request. You will receive an email confirmation when the exclusion has taken effect.
6. Any remaining balance in your account at the time of self-exclusion will be made available for withdrawal via your registered payment method (bKash, Nagad, Rocket, or bank transfer).

6 Recognising Problem Gambling Warning Signs

Problem gambling can develop gradually and is not always easy to identify in yourself. The following warning signs may indicate that gambling has moved beyond healthy entertainment and is beginning to have a negative impact on your life. If you recognise several of these signs in your own behaviour, please take them seriously and consider using one of the responsible gaming tools available on your 88 baji account, or reaching out for professional support.

Recognising these warning signs is the first and most important step. If you identify with any of them, you do not have to address the problem alone. The tools on this page — deposit limits, time-outs, self-exclusion — are available immediately. Professional support organisations are listed in the Get Help section below.

7 Full Player Tools Reference

The following table summarises all responsible gaming tools available to 88 baji players. All tools can be accessed directly from the Responsible Gaming section in your account settings, or by contacting [email protected].

8 Get Help & Support

If you believe that gambling is negatively affecting your life, your finances, or your relationships, please do not wait until the situation becomes critical. Help is available, and reaching out is a sign of strength, not weakness. The 88 baji support team is trained to assist players who are experiencing gambling-related difficulties with empathy and without judgment.

Beyond our own platform tools, we encourage players in Bangladesh to seek guidance from qualified professionals and support networks. While Bangladesh-specific gambling addiction services are still developing, the following types of support are available to you:

Contact 88 baji Support Directly

Our responsible gaming support team is available around the clock. If you feel that gambling is becoming a problem for you, or if you want to activate a time-out or self-exclusion immediately, reach out to us:

• Email: [email protected] — use the subject line "Responsible Gaming Help" for priority handling.
• Response Time: All responsible gaming requests are treated as high priority and handled within a maximum of 24 hours. Requests for immediate account restrictions (time-out, self-exclusion) are actioned as quickly as possible, typically within a few hours.
• Availability: 24/7, 365 days a year, including during Eid, Ramadan, Pohela Boishakh, Victory Day (December 16), and Independence Day (March 26).
• Language: Our support team communicates in English to serve players across Bangladesh including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

Professional Counselling and Mental Health Support

If you feel that you need professional counselling beyond what our support team can offer, we encourage you to speak with a qualified mental health professional or counsellor in Bangladesh. General mental health support is available through government hospitals and private clinics across Dhaka and other major cities. The National Mental Health Institute (NIMH) in Dhaka provides psychiatric and psychological services to members of the public.

For financial difficulties arising from problem gambling, organisations such as BRAC, Grameen Bank, and other Bangladeshi NGOs offer financial counselling and microfinance services that may help you stabilise your situation. We encourage you to explore these resources and to prioritise your financial and mental wellbeing above continued gambling activity.

Talking to Someone You Trust

Sometimes the most important first step is simply talking to someone you trust — a family member, a close friend, a colleague, or a religious leader. In Bangladesh, community and family ties are strong, and many people find that sharing their concerns with a trusted person helps them take the first practical steps toward regaining control. You do not have to address a gambling problem in isolation. 88 baji encourages all players to maintain open communication with the people in their lives and to treat gambling as one small part of a full, balanced life.

Revision History

Current version: 1.0 — Effective 1 January 2026. This is the initial published version of the 88 baji Responsible Gaming policy. All future revisions will be logged here with their effective date and a brief summary of material changes.